Let us discuss today how we can perform data Retention in System Center Service Manager .
Using Data Retention Feature in SCSM , we can easily define the Data Retention Period in SCSM . It is very important to know that data Retention – automatic can be done for work items only and not for configuration Items .
To Do Data Retention in SCSM , use the following steps :
After that go to properties and set the values per your needs .